Your Privacy Matters to Us

“We treat your information with care and transparency, ensuring it’s used responsibly and protected at all times.”

1. Introduction

Willowford Homes Ltd (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

2. Information We Collect

• Personal information you provide — such as your name, email, and message content via our contact forms.
• Technical data — including your IP address, browser type, and device information, collected via cookies.
• Communication data — such as email correspondence relating to enquiries or interest in our homes.

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and requests.
• Provide updates on our developments or services (with your consent).
• Improve our website, communication, and client experience.
• Comply with legal obligations and maintain records of transactions.

4. Data Protection and Storage

Your personal data is stored securely and retained only as long as necessary for the purpose for which it was collected. We use appropriate technical and organisational measures to prevent unauthorised access, alteration, or loss.

5. Sharing of Data

We do not sell, rent, or trade personal data. We may share limited information with trusted partners or service providers who assist in our operations — such as email hosting or website analytics — all of whom comply with GDPR requirements.

6. Cookies

Our website uses essential and analytical cookies to ensure functionality and improve user experience. You can manage or disable cookies through your browser settings.

7. Your Rights

You have the right to:

• Request access to your personal data.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent at any time where applicable.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please use the form, we’ll reply by email.

Last updated: November 2025